Shipping

Shipping fees:
Flat shipping fee
$5 for Canada*
$10 for the USA*
Big orders will cost additional shipping charges

*For Canada except for Canadian North West Territory, Yukon, Newfoundland, Prince Edward Island, and Nunavut.
*For USA except for Alaska, Guam, Northern Marina Islands, US Virgin Islands, Hawaii, Puerto Rico.

What are big orders?
– Products: More than 3 units of the same product
– Bulks: More than 1 bulk
Note that big orders made on our online store will cost additional shipping charges. These shipping charges vary based on the weight of the order and shipping distance.

How do you send online orders and how long does it take to receive my order?
We send our orders by Canada Post and we have 3 days of collection per week (Monday, Wednesday and Friday). Please check the table below for delivery details:

Date of your online order:      Date of shipping:
Friday, Saturday or Sunday:           Monday
Monday, Tuesday                         Wednesday
Wednesday, Thursday                   Friday

Delivery duration    
Quebec & Ontario:  2 business days.
Canada Central: 4 business days.
Canada West: 6 business days.
USA: 7 business days.

What happens if there is no one at home to receive the order?
We recommend that you make sure there is someone at the time of delivery. In some cases, postmen accept special instructions but generally, they will leave a notice and you will have to get your package at the nearest post office.

If I do not want to pay via PayPal, what can I do?
 We chose PayPal to offer you a secure payment by credit card. We do not accept other payment method.